INTEGRATION & SUPPORT

INTEGRATION

E-COMMERCE PLATFORMS WORKING WITH REVO LIVE CHAT

As of now, our e-commerce live chat for websites cooperates with platforms like WordPress, Presta Shop, Big Commerce, Magento, Open Cart, Shopify, Zencart or Woocommerce. If you have any other software other than the ones mentioned – there is also the possibility to use our live chat – contact us and we will tell you what to do.

KEY FEATURES

  • - an innovative chat window lets you sell products via chat. 
  • - a varied "poke" system allows you to display chats as both graphics and text. 
  • - agents can show the customer item descriptions and images in real time, and also add them to the customer’s cart in-chat. 
  • - during conversations with an agent, the customer may receive discounts for a selected item (which can then be directly added to the Revo Chat cart) 
  • - customers may add items shown by an agent directly into their chat cart. 
  • - managers can view their agents’ accounts and work, and users can rate their conversations with an agent. 
  • - an intuitive dashboard gathers all information and chat statistics in one place. 
  • - customised pokes, chat banners, chat colours and headers. 
  • - an advanced algorithm connects phrases added to the chat with words that customers type. 
  • - poke appearance and the displaying of banners are linked to keywords typed in by the customer. 
  • - parts of conversations are archived based on keywords that are typed in. 
  • - mailing based on conversations with customers. 
  • - you may mass-import items from your shop into the chat, and thanks to a super-fast search engine containing indexed products, you can show customers any item that they ask for. You can also edit and change imported items, item descriptions and prices within the chat itself.
  • Conversation extracts are found based on keywords that have been typed in. By knowing what a customer talked about during their conversation with an agent, you can send the right kinds of e-mails to them.
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ECOMMERCE LIVE CHAT

Innovative live chat for your website
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IT'S EASY TO START

We don't want you to pay for anything. Just try it for 33 days for free first!
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CHAT ONLINE WITH YOUR CLIENTS

In completely new way. Why? Because RevoLiveChat can sell products!:)
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HELP DESK SOFTWARE

Our live chat will take your customer care to a whole new level
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Revo Live Chat Customer Support


Please do not hesitate to contact us if you have any further questions!

Profesional free Support. Whether you have a question, a concern or need assistance, we can help you.

Drop us a line: contact(at)revolivechat.com